Reseller Responsibilities

Below is specific information pertaining to the responsibilities of PilotHost.com and the reseller. It is important to understand that as a reseller, you are in charge and in control of various aspects concerning your clients.

Responsibilities of PilotHost.com to reseller:

  • Provide you (the reseller) with the same great technical support that all other virtual accounts would receive.
     
  • Provide the ability to create, suspend, delete, and modify new hosting accounts.
     
  • Supply you with a special control panel for you and your clients to access their individual accounts.
     
  • Supply you with our highly automated tools to make your reselling business a success.
     
  • Provide online documentation to the reseller for the support of their clients.
     
  • Provide the reseller with custom anonymous name servers. (ns1.yourdomain.com and ns2.yourdomain.com)
     

Responsibilities as a reseller to their clients:

  • Provide your own domain registration and transfers for you and your clients.
     
  • Provide direct Technical Support to your customers.
     
  • Provide all aspects of billing to your clients.
     
  • Abide by our Legal Terms and Policies
     

Note: If you are unable to resolve an issue on your own, simply submit a ticket through our helpdesk.
 

  Below are just some of the Features included in all Hosting Plan and Reseller Plan
 
E-mail Feature  
Unlimited E-mail Aliases Spam Assassin
Unlimited Autoresponder E-mail Filtering
Unlimited Forwarder Webmail (NeoMail, Horde, SquirrelMail)
Unlimited POP3 Accounts POP3 and SMTP Access
Unlimited Mailing Lists Default Address
   
FTP Feature  
Unlimited FTP Accounts 24x7 FTP Access
Anonymous FTP Account Anonymous FTP Message
FTP Session Control  
   
Server Feature  
PHP 4.3.8 Support CPanel 9.4.x
PERL 5.8.1 Support Linux Kernel - Latest Stable
MySQL 4.0.20 Support Apache 1.3.31
Tomcat 5.1.19  
   
Storage Feature  
MySQL Databases Sendmail
File Manager Own cgi-bin
Disk Usage Check Front Page Ext Support
Backup Shockware / Flash / Multimedia Support
Protected Directory Custom Error Page
   
Function Feature  
Redirects Network Tools
Full Web / FTP Stats MIME Types
Raw Logs Access Apache Handlers
Raw Log Manager Manage OpenPGP Keys
Error Log HotLink Protection
Search Engine Submit Index Manager
Cron Cron IP Deny Manager
   
Pre Install Script  
Java Chat Guestbook
PhpMyChat Counter
PhpMyChat Clock
InvisionBoard Countdown
PHP-Nuke CGI Email
osCommerce FormMail
Random HTML FormMail Search
Simple CGI Wrapper Entropy Banner
   
E-Commerce Store Feature  
Sell Unlimited Item Support unlimited categories
Fully customizable to fit your website Accept different types of payment
Shopping Carts / View / Check Out Manage your orders online
Automatically calculates tax Fast and robust
Automatically calculates shipping Suitable for beginner to experts
Online catalog browsing Easy to set up
Support unlimited categories Free with all Hosting Plan
   
Fantastico Feature  
Portals/CMS
 
Customer Relationship
PHP-Nuke CS Live Help
Post-Nuke PHP Support Tickets
phpWebSite Support Services Manager
xoops  
  Discussion Boards
Blogs phpBB2
b2 Invision Board
pMachine Free  
  Other Scripts
Shopping Carts 4images Gallery
OS Commerce PHPauction
Interchange Shopping Cart PHProjekt
Agora Shopping Cart phpLinks
  Moodle
  Noah’s Classifieds
  PHPlist
  WebCalendar

 

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